How to Use Our Chatbot

Get help when you need it

“GuideBot” is a chatbot designed by OneGoal to support high school graduates on their college and career journeys. Guidebot provides personalized assistance to students by answering their direct questions using information pulled from the GradPlan website, or from learnings created by OneGoal advisors.

In addition to being able to ask Guidebot questions at any time, participating Fellows will receive weekly text message on topics –

• Application and Enrollment Deadlines
• New Scholarship Opportunities
• Financial Aid Reminders and Updates

• Where do I find my FSA ID and do I need it to apply for scholarships?
• Hey Guidebot, I am thinking about waiting until the spring to enroll, how much does that cost and do many students do that?

Here are some other commands you can give Guidebot

#language – Allows you to change the language Guidebot uses to communicate with you.

#pause – Temporarily stops Guidebot from sending you messages, announcements and notifications.

#changename – Request that Guidebot address you by your preferred name or nickname.

#stop – Permanently removes you from communication from Guidebot. If you change your mind and want to receive messages in the future, you will need to complete the sign up process again.

Who is eligible for Guidebot? 

As of now, Guidebot’s weekly texts are only sent to OneGoal Fellows based in Chicago, Houston, and coming soon to the Bay Area in Summer 2024.

Not sure if you are a OneGoal Fellow? Click here.