How to Get a Better Financial Aid Offer

A Financial Aid Award letter from a college or university is just an offer, it is perfectly fine to ask them to reconsider your application and to seek out more funds for your financial aid package.

It doesn’t hurt to ask

The goal of every college is to increase their enrollment, so they want you on their campus. That means you have some leverage when you are talking to a college about your financial aid award offer. It also shows the college you are genuinely considering attending their school when you go back to them and appeal (ask for a second review) your award letter, so it is in their best interest to try to work with you.

Check out our information below for how you can appeal your aid.

Reasons to appeal an award letter:

It is a good practice in general to go back to the college you want to attend and ask for any additional financial aid that may be available, but in some cases it actually is recommended. Here are some great examples of when you can file an appeal for more financial aid:

• You got a better offer from a rival college or university – This is common. Share the details of the higher award offer with the other colleges who have accepted you to see if they can match it or do better.
• Your family’s financial situation has significantly changed – Initial award offers are based on nearly two-years old tax data you submitted on your FAFSA. It is very possible that your family’s income has changed since then, sometimes, unfortunately for the worse. Some common factors include: a family member lost a job; there was a divorce or separation; or, the household got bigger (new baby, an elderly family member moved in, etc.)
• A significant traumatic event has impacted your family – This could include a natural disaster, a medical catastrophe or the effect of a criminal event (robbery, identity theft, etc.). You will need documentation to support this claim, so be prepared to share evidence with the college.
• This is just your dream college – Absent of any of the above three possibilities, it is perfectly fine to let your #1 choice college know that you are really passionate about their school, that it’s your top choice/dream college, but without more financial aid you won’t be able to attend. It’s a stretch since anyone could say just this, but it’s possible that the right ask at the right time with the right financial aid advisor could lead to an additional grant or a work study opportunity.

How to appeal your award:

You should feel empowered to negotiate with financial aid officers to attempt to receive a better financial aid package. The college will not reduce the award you have already been given, so the worst that can happen is the financial aid officer could say no and leave you with that first offer. Here are some strategies for what to do.

Focus on reasonably explaining your situation as opposed to ranting.

People are more willing to help when they understand the perspective of someone who is calm and making a reasonable request. Make sure to prepare a list of compelling reasons for why you are appealing your aid and don’t get flustered if the financial aid officer pushes back, just ask, “Is this the best you can do?”

Try to speak to the financial aid officer that has been assigned to you or someone who manages the department.

It’s helpful to speak to someone you’ve already built a connection with. It’s also a good idea to figure out who is in charge so you can speak directly to the decision maker.

Start your conversation with a question.

• For example: “I am having a difficult time identifying how I will cover the remaining costs for attending your school. Can you explain to me why I received the award amounts that I did and how I may be able to get additional financial aid to cover my tuition gap?”

Consider presenting the college with a better offer you have received from another school.

If the school really wants you to attend, they may be willing to match the offer. Be prepared to share copies of other award packages.

Be sure to ask if you might qualify for any school-based scholarships, including scholarships specifically for minority or first-generation students (if these terms apply to you).

Financial aid officers often have scholarship money available that isn’t posted on an updated website. Always ask the financial aid office if there are additional scholarships available before you decide whether or not you can afford to attend that college.

If your GPA went up senior year, let the financial aid office know

Even though you weren’t able to share your senior year grades when you applied, colleges do care about your most recent grades because it provides current evidence of your achievement and work ethic. If your GPA has gone up since you first applied, make sure to inform your financial aid officer.

If your EFC is unrealistic and your family has a unique circumstance

If your family is dealing with unexpected expenses (like hospital bills), or other hardships that were not apparent on your FAFSA, be sure to explain this to the financial aid officer. Financial aid officers may have the ability to override what was automatically calculated on your FAFSA. Be prepared to show documentation of these expenses or circumstances if the school requests proof of your situation.

Additional Resources

• Use this Financial Aid Comparison Worksheet to do a side-by-side comparison of different financial aid packages to help you decide your best options available to you.
• Swift Student is a free resource that provides letter templates and help in writing your financial aid appeal letter in a professional way.
  • Article: How to Get More Financial Aid
  • Article: How to Appeal Financial Aid
  • OneGoal Advocating for More Money Resources Guide
• ISACorps Mentor! – The Illinois Student Assistance Corps is a talented group of recent college graduates who are trained to serve as near peer mentors to high school students. These mentors have specifically been trained on FAFSA and verification. Search for your ISACorps Mentor by zip code!